All orders placed before 2.00pm AEST time will be dispatched same day, excludes weekends and public holidays. Any orders placed after this time will be dispatched the next business day.
All orders are charged a flat rate of $10 and sent via Express Post
FREE EXPRESS POST SHIPPING ON ALL ORDERS OVER $100
New Zealand Orders
All orders are charged a flat rate of $15 and sent via Express Post
FREE EXPRESS POST SHIPPING ON ALL ORDERS OVER $150
USA & Canada
All orders are charged a flat rate of $20 and sent via Express Post
FREE EXPRESS SHIPPING ON ALL ORDERS OVER $150
All orders are charged a flat rate of $30 and sent via Express Post
FREE EXPRESS SHIPPING ON ALL ORDERS OVER $200
Once your parcel has left our warehouse we have very little control over it. Note that the delivery times listed below are only estimates and we cannot guarantee a delivery date. Please allow extra time during high-volume periods.
Australia Metro – typically next business day
Australia Regional – 2-3 business days
New Zealand – 2-4 business days
USA & Canada – 2-4 business days
Everywhere Else – 3-10 business days
TRACKING YOUR ORDER
Tracking numbers will be issued via email.
Please ensure you take care when filling out your details at checkout to prevent any postal delays. Once your parcel has left our warehouse we have very little control over it.
NOTE: My Soul Sisters Boutique is not liable for missing parcels due to errors on the customer or carrier’s part.
Should you not receive your parcel within the timeframe under delivery times please email firstname.lastname@example.org with your full name and order number so we can look into the matter immediately.
For international orders, you may be required to pay taxes and customs charges. The charges are at the responsibility of the customer and will not be included in the cost of your order placed with My Soul Sisters Boutique. Charges may differ depending on the total cost of your order and the country in which we are shipping to. Customs agents have the right to release or deny release of your package and, in very rare cases, they may also delay or reject delivery.
The above delivery times excludes customs clearance delays for your country.